Data protection at a glance

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below.

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website via our IT systems. This primarily consists of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge regarding the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.

For this and any other questions regarding data protection, you may contact us at any time at the address provided in the legal notice.

When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics tools.

You can find detailed information about these analytics programs in the following privacy policy.

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contractual data, contact details, names, website visits, and other data generated through a website.

The use of the host is for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR).

Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure data processing complies with data protection regulations, we have entered into a data processing agreement with our hosting provider.

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may involve security vulnerabilities. It is not possible to completely protect data from access by third parties.

The entity responsible for data processing on this website is:

Owner: Alpenhof Pertisau GmbH
Legal form: GmbH – limited liability company
Managing Director: Dietmar Gstrein

Address: Wiesengasse 8, 6213 Pertisau
Phone: +43 676 927 85 09
Email: info@mazaggs.com

Competent supervisory authority: Schwaz District
Administration Commercial Register Court: Innsbruck
Regional Court Commercial Register Number: 504412h
VAT ID: ATU74048602

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation; this also applies to profiling based on these provisions. The specific legal basis on which processing is based can be found in this Privacy Policy. If you object, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection under Article 21(1) of the GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for the purposes of direct marketing (objection pursuant to Art. 21(2) GDPR).

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place where the alleged breach occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either directly or through a third party, in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done to the extent that it is technically feasible.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

In accordance with applicable legal provisions, you have the right at any time to request, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, as well as the right to have this data corrected or deleted, if applicable. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

You have the right to request that the processing of your personal data be restricted. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

• If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the purpose of asserting, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

We hereby object to the use of contact information published in accordance with legal disclosure requirements for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as through spam emails.

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

• browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.

If you submit inquiries to us via the contact form, we will store the information you provide in the form, including the contact details you enter there, for the purpose of processing your inquiry and in case we have follow-up questions. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if such consent was requested.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

When you contact us by email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if such consent has been requested.

The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

This website uses Google Tag Manager. This service allows website tags to be managed through a single interface. Google Tag Manager only implements tags. This means that no cookies are used and no personal data is collected. Google Tag Manager triggers other tags, which may in turn collect data. However, Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, it remains in effect for all tracking tags, provided they are implemented using Google Tag Manager.

To ensure the best possible user experience, the web booking engine on this website requires unrestricted functionality. For this reason, we classify the cookies set by the external provider (as mentioned above) as “technically necessary.” This means that whenever you visit pages that include the widget from the aforementioned provider, cookies are always set and personal data is collected. Please note that responsibility for the transmission and processing of your data lies with the aforementioned company and takes place without our involvement. For detailed information on the handling of user data, please contact the aforementioned provider directly.

Provider: Casablanca Hotelsoftware GmbH, Öde 58, A-6491 Schönwies / Privacy Policy: www.casablanca.at/datenschutzerklaerung/, Contact: verkauf@casablanca.at
Cookies in use: technically necessary cookies, Google Analytics cookies, Microsoft Application Insights tracking / Server location & data processing: Microsoft Azure data centers “Germany West Central” / Data storage in third countries: NO. As of: May 13, 2022

We maintain publicly accessible profiles on social media platforms. The specific social media platforms we use are listed below.

Social networks such as Facebook (Meta Platforms Inc.), LinkedIn, etc., can generally analyze your user behavior in detail when you visit their website or a website with integrated social media content (e.g., Like buttons or advertising banners). Visiting our social media pages triggers numerous data processing operations relevant to data protection.

Specifically: If you are logged into your social media account and visit our social media presence, the operator of the social media portal can associate this visit with your user account. However, your personal data may also be collected even if you are not logged in or do not have an account with the respective social media portal. In this case, data collection occurs, for example, via cookies stored on your device or by recording your IP address.

Using the data collected in this way, the operators of the social media platforms can create user profiles that store your preferences and interests. This allows interest-based advertising to be displayed to you both on and off the respective social media platform. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot track all processing activities on social media platforms. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media platforms. For details, please refer to the terms of use and privacy policies of the respective social media platforms.

Our social media accounts are intended to ensure the broadest possible online presence. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which must be specified by the operators of the social networks (e.g., consent within the meaning of Article 6(1)(a) of the GDPR).

When you visit one of our social media pages (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing activities triggered by your visit. You may generally exercise your rights (right of access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint) both against us and against the operator of the respective social media portal (e.g., against Facebook). Please note that despite our joint responsibility with the social media portal operators, we do not have full control over the data processing operations of the social media portals. Our options depend largely on the corporate policies of the respective provider.

Data collected directly by us through our social media presence is deleted from our systems as soon as the purpose for storing it no longer applies, you request its deletion, you revoke your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions—in particular retention periods—remain unaffected. We have no influence over the storage duration of your data that is stored by the operators of social networks for their own purposes. For details on this, please contact the operators of the social networks directly (e.g., in their privacy policy, see below).

Facebook

We have a profile on Facebook. The provider is Meta Platforms Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook (Meta Platforms, Inc.) is certified under the EU-U.S. Privacy Shield.

We have entered into an agreement with Facebook (Meta Platforms, Inc.) regarding joint responsibility for data processing (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook fan page. You can view this agreement at the following link.

You can adjust your ad settings yourself in your user account. To do so, click on the following link and log in: https://www.facebook.com/settings?tab=ads 

For details, please refer to Facebook’s Privacy Policy: https://www.facebook.com/about/privacy/ 

Instagram

We have a profile on Instagram. The provider is Meta Platforms Inc., San Francisco, USA. For details on how they handle your personal data, please refer to Instagram’s Privacy Policy:
https://help.instagram.com/519522125107875

YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For details on how they handle your personal data, please refer to YouTube’s Privacy Policy.

TikTok

We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. For details on how they handle your personal data, please refer to TikTok’s Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE

This website uses Google Analytics 4, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which allows for the analysis of website usage.

When using Google Analytics 4, so-called "cookies" are used by default. Cookies are text files that are stored on your device and enable an analysis of your use of a website. The information collected by cookies regarding your use of the website (including the IP address transmitted by your device, truncated to the last few digits; see below) is generally transmitted to a Google server, where it is stored and processed. This may also involve the transmission of information to the servers of Google LLC, based in the United States, and further processing of the information there.

When using Google Analytics 4, the IP address transmitted by your device when you use the website is, by default and automatically, always collected and processed in an anonymized manner, so that direct personal identification of the collected information is excluded. This automatic anonymization is achieved by Google truncating the last digits of the IP address transmitted by your device within member states of the European Union (EU) or other signatory states to the Agreement on the European Economic Area (EEA).

On our behalf, Google uses this and other information to evaluate your use of the website, to compile reports on your website activities or usage behavior, and to provide us with other services related to your website usage and internet usage. In doing so, the truncated IP address transmitted from your device via Google Analytics 4 is not combined with other data held by Google. The data collected through the use of Google Analytics 4 is retained for 14 months and then deleted.

Google Analytics 4 also enables, via a special feature known as “demographic characteristics,” the creation of statistics providing insights into the age, gender, and interests of website users based on an analysis of interest-based advertising and the use of third-party information. This makes it possible to identify and distinguish user groups on the website for the purpose of targeting marketing measures to specific audiences. However, data collected via “demographic characteristics” cannot be attributed to any specific individual and therefore cannot be linked to you personally. This data collected via the “demographic characteristics” feature is retained for two months and then deleted.

All processing described above, in particular the setting of Google Analytics cookies for the storage and retrieval of information on the device you use to access the website, takes place only if you have given us your explicit consent in accordance with Art. 6(1)(a) GDPR. Without your consent, Google Analytics 4 will not be used while you are using the website. You may revoke your consent at any time with future effect. To exercise your right of revocation, please deactivate this service using the “Cookie Consent Tool” provided on the website.

In connection with this website, the “UserIDs” feature is also used as an extension of Google Analytics 4. By assigning individual UserIDs, we can have Google generate cross-device reports (so-called “Cross Device Tracking”). This means that, if you have given your consent to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, your usage behavior may also be analyzed across devices if you have created a personal account by registering on this website and are logged into your personal account on various devices using your respective login credentials. The data collected in this way shows, among other things, on which device you first clicked on an ad and on which device the corresponding conversion took place.

The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Furthermore, targeted ads can be displayed based on user data available to Google (e.g., location data and interests) (audience targeting). As the website operator, we can evaluate this data quantitatively, for example by analyzing which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.

The use of Google Ads is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in marketing its services and products as effectively as possible.

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can determine whether the user has performed certain actions. For example, we can analyze which buttons on our website are clicked and how often, and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who clicked on our ads and what actions they performed. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification.

The use of Google Conversion Tracking is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If consent has been obtained (e.g., consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR; consent may be revoked at any time.

For more information on Google Conversion Tracking, please refer to Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

If you would like to subscribe to the newsletter offered on the website, we need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected, or only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.

The processing of the data entered in the newsletter registration form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage on the blacklist is not time-limited. You may object to the storage provided that your interests outweigh our legitimate interest.