Employees:in Reception

(M|W|D)

Klingel an der Rezeption als Symbol für Empfang und Gästeservice im Hotel.

Start your career as a Employees:in Reception

From December 2026

Your role: First voice of the house

You kick off the show. As the first voice and face our guests encounter, you also serve as a calm presence in the background. You combine warm hospitality with meticulous organization, ensuring that both the opening on stage and the behind-the-scenes operations run smoothly and seamlessly.

Your tasks

  • Professional handling of reservations, inquiries, and bookings
  • Maintenance of guest data and accurate documentation
  • Warm, personal welcome and care for our guests from arrival to departure
  • Guest check-in and check-out
  • Careful billing, invoicing, and administrative tasks
  • Close coordination with all departments of the hotel

What we offer you at Mazaggs

  • Work in an exceptional boutique hotel with history, style, and character
  • A professional work environment with respectful collaboration and clear structures
  • An appreciative corporate culture and collegial teamwork on equal footing
  • Free meals during working hours, as well as high-quality staff uniforms
  • Employee benefits and discounts at the hotel and partner establishments
  • 13th and 14th month salaries & compensation in accordance with the collective bargaining agreement, with a willingness to pay significantly above the standard rate 
  • Diverse opportunities for further training and career advancement
  • Accommodation in the team house is available if needed

Your profile

  • Experience working at the front desk or in the administrative department of a hotel
  • Experience with the Casablanca hotel software system is a plus
  • Strong service orientation and a genuine enjoyment of working with people
  • High level of accuracy, reliability, and a structured approach to work
  • Discretion and a sense of responsibility
  • Friendly, charming demeanor
  • Fluency in spoken and written German
  • Advanced English skills; knowledge of other foreign languages is a plus

Salary

The minimum gross salary under the collective bargaining agreement is €2,263.00 per month on a full-time basis. Depending on qualifications and relevant professional experience, a significant salary increase is provided for.

Our values

  • Wertschätzung gegenüber Mensch und Umwelt

    Appreciation and respect

  • Verantwortungsvoller Umgang mit Natur und Ressourcen

    Sustainability and regionality

  • Höchste Standards in allen Bereichen des Hotels

    Quality and excellence

  • Moderne Konzepte für zeitgemäßen Komfort

    Innovation and tradition

  • Leidenschaft und Zusammenhalt für Ihr Erlebnis

    Team spirit and cooperation

Ansprechpartner im Mazaggs
Ein einzigartiges Hotelkonzept im Art-déco-Stil

Join our team and help
shape the future of Mazaggs – Alpenhof am Achensee.
We look forward to receiving your application! 

CONTACT PERSON:

Silvana Klingenschmid
info@mazaggs.com

Apply now